TG Casino Terms and Conditions

These Terms and Conditions govern your use of our platform at tgcasino-aud.com. By registering an account with us you accept every clause set out below, so please read them carefully before you play.

How You Accept Our Terms

These terms form a binding agreement between you and TG Casino, operated by TG Casino N.V. under licence 8048/JAZ2023-045 issued by Curaçao eGaming. The agreement takes effect the moment you complete registration and remains in force for as long as your account stays open.

Acceptance means you have read, understood and agreed to every clause on this page. If you do not agree with any part of these terms, you must not register or place bets on our platform. Your continued play after we publish an update is treated as acceptance of the revised terms.

Who May Register and Play

You may open an account only if you are at least 18 years old, or the legal gambling age in your jurisdiction if that is higher. We may request proof of age and identity at any time, and accounts that fail verification may be suspended or closed.

Residents of the United States, the United Kingdom, France, the Netherlands, Spain, Belgium, Iran and North Korea may not use our platform. You confirm that your participation in online gambling is lawful where you live. Each person may hold one account only, registered in their own name.

You must register with accurate personal details and keep them current.
You may not open an account on behalf of another person or entity.
You are responsible for keeping your login credentials secure and for all activity under your account.
You must not access our platform from a restricted country, including through VPN or proxy services used to disguise your location.

Our Deposit and Withdrawal Rules

You may fund your account using PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, MiFinity, Jeton, Bitcoin, Ethereum or USDT. Withdrawals are processed via Bank Transfer, Visa, Mastercard, Skrill, MiFinity, Bitcoin, Ethereum or USDT.

The minimum deposit is 30 AUD and the minimum withdrawal is 40 AUD. Crypto withdrawals carry no limit from our side. We process withdrawal requests usually within one hour and in any event within 24 hours of approval. We do not charge casino fees, although blockchain network charges may apply to crypto transactions.

Verification is not required for crypto play, but we will request KYC documents before large withdrawals. Where verification is requested, withdrawals are held until the checks are complete. We may also require verification where we suspect fraud, money laundering or a breach of these terms.

Withdrawals must generally be returned through the same method used to deposit.
Funds must be wagered at least once before withdrawal in line with our anti-money-laundering obligations.
An account left dormant for 12 consecutive months may attract a reasonable administrative fee and may be closed after a further period of inactivity, with any remaining balance returned to you.

Bonus and Promotion Conditions

Bonuses and promotions, including our welcome offer, weekly cashback, casino races, raffles and airdrops, are governed by these general rules together with the specific terms published with each offer. Where specific terms conflict with this section, the specific terms apply.

Wagering requirements must be completed before bonus funds and any winnings from them become withdrawable. For our welcome bonus, the wagering requirement is 40 times the bonus amount only, and the offer remains valid for 14 days after activation.

Unless a promotion states otherwise, the maximum permitted bet while a bonus is active is the amount stated in that promotion's terms; placing larger bets may void the bonus and winnings.
Certain games may be excluded from bonus wagering; the list of forbidden or reduced-contribution games appears in each promotion's terms.
Bonuses expire after the stated validity period, after which unused bonus funds and related winnings are removed.
Only one bonus may be active per account at a time unless a promotion expressly allows otherwise.

Conduct We Do Not Permit

We treat fair play as a condition of your access to our platform. The following conduct is strictly prohibited and entitles us to void bets, confiscate balances and permanently close accounts where we find a breach.

We reserve the right to report suspected criminal conduct to the relevant authorities and to pursue recovery of any funds obtained through prohibited means.

Fraud of any kind, including false registration details and falsified documents.
Chargebacks or payment disputes raised in bad faith after funds have been wagered.
Operating multiple accounts to claim the same bonus more than once or to circumvent limits.
Bonus abuse, including low-risk wagering patterns designed to guarantee bonus conversion.
Collusion with other players or use of inside information to gain an unfair advantage.
Use of bots, automated software, artificial intelligence or any tool that plays or bets on your behalf.
Use of VPNs, proxies or similar tools to access our platform from a restricted jurisdiction.

Your Right to Set Limits

We are committed to responsible gambling. You may set deposit limits, loss limits and session reminders on your account at any time through your profile or by contacting our support team, available 24/7 by live chat on our website, in Telegram, or by email at [email protected].

You may self-exclude from our platform for a fixed period or permanently. During self-exclusion we will close your account, block marketing messages to you and take reasonable steps to prevent you from opening a new account. Early reinstatement of a self-exclusion is not permitted.

If we notice signs of gambling-related harm, such as a sustained pattern of chasing losses, we will contact you and may apply protective measures, including limits or temporary suspension, in accordance with our responsible gambling obligations. Free confidential support is available in Australia through Gambling Help Online on 1800 858 858.

Closing Accounts and Raising Disputes

You may close your account at any time by contacting support. We will process your request promptly and return any withdrawable balance through a method consistent with these terms. We may also close or suspend an account where we reasonably believe a breach of these terms has occurred.

If you have a complaint, first contact our support team so we can attempt to resolve it informally. If the matter is not resolved to your satisfaction, you may escalate it in writing to our management, and we will respond with our final decision and the reasons for it.

These terms are governed by the laws applicable to our licence with Curaçao eGaming, and disputes not resolved through our complaints procedure fall under the jurisdiction of the courts of Curaçao, without prejudice to any mandatory consumer rights you hold under the law of your country of residence.

How We Update These Terms

We may amend these terms at any time to reflect changes in law, our licence conditions, our products or our platform operations. Revised terms are published on this page with the date of the last update shown at the top.

Where a change materially affects your rights or obligations, we will notify you through your account, by email or by a message on our platform before the change takes effect. Continued use of our platform after the effective date means you accept the amended terms; if you do not accept them, you should close your account before that date.

The English version of these terms prevails over any translation. If any clause is held invalid, the remaining clauses continue in full force.

Frequently asked questions

When do these terms take effect for me?

They take effect the moment you complete registration, and they stay in force for as long as your account remains open with us.

Can I hold more than one TG Casino account?

No. Each person may hold one account only, registered in their own name with accurate details. Multiple accounts are treated as a breach of these terms.

How long do withdrawals take?

We process withdrawals usually within one hour and in any event within 24 hours of approval. Verification checks may extend this for large withdrawals.

What happens if I breach the bonus rules?

Breaching bonus rules may void the bonus and any winnings from it, and repeated or serious abuse can lead to account closure and confiscation of balances.

How do I self-exclude from the platform?

Contact our 24/7 support team by live chat, Telegram or email and we will close your account for the period you choose and stop all marketing to you.